I am honored to share that I recently received a Letter of Appreciation recognizing my contributions to international standardization activities at the International Telecommunication Union Telecommunication Standardization Sector (ITU-T). The recognition was conveyed through the Telecommunication Engineering Centre (TEC) under the Department of Telecommunications (DoT), Government of India, acknowledging my contributions made via National Working Group 20 (NWG-20) to ITU-T Study Group 20 (SG20) meetings in 2025, 2026. What Was Recognized The appreciation recognizes my technical contributions to two proposals that were officially accepted as New Work Items:

Recently, I had the privilege of representing 🇮🇳 India at the International Telecommunication Union Telecommunication Standardization Sector (ITU-T) Study Group 20 (SG20) meeting in Geneva. I’m pleased to share that my recommendations for standardizing requirements for an IoT-based Perishable Goods Monitoring System has been accepted as an official Technical Report. Here’s a brief overview of the experience and its significance. About ITU-T Study Group 20 The ITU-T is a global body that develops standards for telecommunications and ICT, bringing together governments, industry leaders, and academia.

eXtended Reality (XR/AR/VR) technology is changing the reality of almost every industry today by enhancing user experiences. XR adoption in the retail industry is also quite natural, let’s understand how it is shaping up the future of retail. In today’s retail landscape, technology is reshaping customer experiences, with XR leading the charge. Extended Reality (XR), including VR, AR, and MR, offers immersive experiences blending the physical and virtual worlds. From head-mounted displays to smart glasses and smartphones and beyond, XR is changing how we interact with retail environments.

eXtended Reality (XR) that includes AR and VR technologies have been silently disrupting the gaming industry for more than a decade. In the recent past, the tech has gained some traction in the education and training space. Today, however, COVID-19 with its mandates of social distancing and less to no physical interactions has accelerated adoption for XR. The tech is virtual, contactless, and delivers outstanding brand experiences - perfect for the new normal that multiple industries like retail will benefit from.