As we bid farewell to 2024 and welcome 2025, it’s a perfect moment to reflect on the lessons this year has offered—both rewarding and challenging—and to prepare for the opportunities ahead. This year marked a significant milestone as I celebrated 20 years in the industry. Along this journey, I shared my experiences by publishing a book, contributing over 30 articles and whitepapers on topics like the AI-powered metaverse, IoT, D&Iand product management.

As we say goodbye to 2023 and welcome 2024, it’s a time to think about the good and tough parts of the year. Not everything goes the way we want, but we can learn from both the good and bad experiences. I see 2023 as a year of making things better, like fixing the base of a building. I’ve picked my top five observations on foundational changes from this year, and some might continue into 2024.